Hector’s House Helpline


Text HECTOR to 85258 to speak to someone today. It’s free, open 24/7 and confidential. You are not alone.

What is SHOUT 85258?

SHOUT provides free, 24/7 crisis support across the UK. If you are in crisis, you can text HECTOR to 85258.

Trained volunteers will listen to how you’re feeling and help you think the next step towards feeling better.

Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

There is always someone there to listen and help you through this moment. Please don’t suffer in silence. 

Need Urgent Help?

Who can use this service?

This service is open to everyone. Regardless of your age, gender, race or sexual orientation – there is always a compassionate, patient and informed volunteer at the other end of the messages.

It can help with a range of mental health issues such as:

  • Suicidal thoughts
  • Abuse or assault
  • Moments of panic
  • Self-harm
  • Bullying
  • Relationship issues
  • Worry and stress

You can text us free and anonymously – although if the volunteer believes you are at immediate risk of harm, they may share your details with people who can provide support.

Feeling overwhelmed? You are not alone.

Please do not suffer in silence. Contact one of the helplines who are on hand to listen – no problem is too big or small to talk about.

Get help